Lice Charmers OR (971) 484-1696 WA (206) 672-3527

Request an appointment

Nothing is booked until we confirm it. Choosing a time here sends us a request. We check it against our technicians' schedules and then call or email you to confirm. Your appointment is not booked until you hear from us.

1. Where

2. Who needs to be seen?

3. Date & time

Picking a time does not book it — it asks us for it.

4. Request & sign

Booked with us before? Fill this in from your last visit

Service contract

1. Scope of Work By signing this Contract below I (Client) authorize representatives of Lice Charmers LLC (LC) to perform head lice treatment for myself and all persons as described in '3. Guarantee Terms.' 2. Payment LC will provide head lice treatment for the Client. A travel charge, one treatment or one hour minimum may apply. Full payment is due upon presentation of the invoice. 3. Guarantee Terms — READ THIS SECTION By signing this contract the Client understands and agrees to the following terms: 3.A. That all persons residing or working within the household and all immediate family, family-in-law, hired persons, and any persons in regular contact with the household must be cleared of lice or complete a full lice treatment from LC to qualify for the guarantee. Everyone not seen at the initial appointment must be checked or treated by LC within 24 hours of it, and in no case later than the end of the following day. Anyone seen after that does not qualify, and the guarantee is void. 3.B. If any person, as described in section 3.A., is concealed or misrepresented, the guarantee is void and unenforceable. 3.C. If any LC employee or representative feels unsafe or is threatened and ceases providing service, the guarantee is void and unenforceable. 3.D. If any of the above terms are not met, this Guarantee and all published, advertised, or otherwise stated LC guarantees are void and unenforceable. 4. Guarantee — READ THIS SECTION If the Client satisfies all Guarantee Terms and received a qualifying, full treatment from LC for an active lice infestation and provides physical evidence of an active lice infestation within 60 days of the initial treatment, LC will provide checks and treatment at one of our clinics only for persons who received a check or treatment at the initial appointment. All checks and treatments under guarantee must be completed within 24 hours of the initial appointment. Clients who only received a check or checks at their initial appointment and did not have an active lice infestation do not qualify for free checks or treatments. 5. Missed Appointment and Cancellation Policy The Client agrees to provide a minimum of 24 hours' notice for any appointment cancellation or rescheduling. If notice is not provided at least 24 hours prior to the scheduled appointment time, or if the Client is not present at the location within 30 minutes of the scheduled start time, a missed appointment fee will be charged. For mobile appointments: the missed appointment fee shall be the full minimum service charge. For clinic appointments: the missed appointment fee shall be $75. By signing this agreement, the Client authorizes Lice Charmers LLC to charge the payment method on file or invoice the Client for this fee. The Client consents that LC can provide their services and communicate with me via mobile phone, messages, e-mail and any kind of online communications, provided that these communications comply with privacy regulations. The Client agrees that this contract may be electronically signed and that the electronic signatures in this contract are the same as handwritten signatures for the purposes of validity, enforceability, and admissibility. If you choose to opt-out, a paper contract will be provided at your appointment.

We place a hold now so the time is held for you while we review the request. Nothing is charged today. If we cannot confirm your request, or you cancel with more than 24 hours' notice, the hold is released.

This sends a request, not a booking. We will confirm by text and email once a technician is assigned.

Please read before you book

Lateness

Running late? Call us. We'll treat you in the time remaining so our next family starts on time. More than 30 minutes late is treated as a no-show, and the $75 deposit on your card is charged.

Cancellation policy

To cancel, call and speak to a representative. No texts or voicemails please. A $75 fee will apply to all cancellations within 24 hours of your appointment. If our tech has left for your in-home appointment, the fee will be travel plus the $259 minimum.

Hair preparation

Hair must be clean, dry, and detangled. To minimize surcharges, remove extensions and detangle or straighten hair that is difficult to get a lice comb through.

Also worth knowing — how long it takes, full pricing, payment, in-home visits, and treating your home

Appointment length
For a family of four, lice removal usually takes 2–3 hours. However, it may take 4+ hours if everyone requires treatment. Bring snacks and entertainment. There are grocery stores and restaurants near our clinic. For long appointments, in-home treatment is much more enjoyable.

Pricing
Checks are $45. In-home checks are $60. If a person is treated, their check is free. Treatments: $199 for hair shorter than three inches and $225 for longer. In-home treatments: $259 short and $279 long. For difficult hair, severe infestations, or behavior that causes treatment to take longer than 1.5 hours there is a surcharge of $45 per 15 minutes. It is very rarely necessary, but important to know ahead of time.

Payment
We accept credit, HSA, and FSA cards.

In-home appointment minimum
All in-home appointments are $259 minimum plus travel.

Behavior at the clinic
Loud noises and disruptive behavior during working hours just won't work at our clinic because of our office-neighbors. If it occurs, treatment stops, we bill for time, and reschedule for in-home. Please, if you think it could happen, schedule for in-home or after 5pm. It really will be best for everyone involved.

Our re-treatment guarantee
All household and split-household members must be checked and cleared of lice by Lice Charmers to qualify for the guarantee. Anyone not seen at your appointment must be checked or treated within 24 hours of it, and no later than the end of the next day. After that the guarantee is void. This includes nannies, grandparents, and anyone that comes in close, head-to-head contact such as hugs.

Treating your home
Wash and dry all bedding on the high temperature settings. Bag anything (combs, hats, favorite stuffed animals) that comes in frequent contact with the head for 2–3 days. Optional for severe infestations: vacuum the headrests of all furniture and cars.